FAQ’s

FAQ’s – Zehvara

1. What is Zehvara?

Zehvara is a UAE-based women’s fashion brand offering stylish, elegant, and modern clothing designed for everyday wear and special occasions.

2. Where is Zehvara located?

Zehvara is based in the United Arab Emirates (UAE).

3. Do you offer international shipping?

Yes, Zehvara ships internationally to selected countries. Shipping availability and charges are calculated at checkout.

4. How long does delivery take?

Delivery times may vary depending on your location:

  • UAE Orders: 2–5 business days
  • International Orders: 5–12 business days

5. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS.

6. What payment methods do you accept?

We accept:

  • Credit/Debit Cards
  • Visa & Mastercard
  • Online Payment Gateways
  • Cash on Delivery (selected locations)

7. Can I cancel or modify my order?

Orders can only be modified or canceled within a limited time after placement. Please contact our support team as soon as possible.

8. What is your return policy?

We accept returns for eligible items within a specified return period, provided the product is unused, unwashed, and in original condition with tags attached.

9. How do I request a return or exchange?

You can contact our customer support team with your order number to initiate a return or exchange request.

10. Are your products true to size?

Yes, our products generally follow standard sizing. Please refer to the size guide available on each product page before ordering.

11. Will sold-out items be restocked?

Some popular items may be restocked depending on demand and availability.

12. How can I contact Zehvara?

You can reach us through:

13. Do you offer discounts or promotions?

Yes, Zehvara occasionally offers seasonal sales, promotions, and exclusive discounts. Follow our website and social media channels for updates.

14. Is my personal information secure?

Yes, we use secure technologies and encrypted payment systems to protect customer information and transactions.

15. Can I create an account on your website?

Yes, creating an account allows you to:

  • Track orders
  • Save addresses
  • Manage your wishlist
  • Enjoy a faster checkout experience